I was reading an interesting post entitled “When to Quit Twitter“, which zooms into the fact that traffic on Twitter is generated from 10% of the user base, implying that 90% had abandoned it. It talks about Twitter’s main problem, that people sign up without a clear idea of what to expect and how to measure what value it’s adding to their life. The article outlines a couple of points that can help you decide Twitter, or any other social…
There’s a lot that has been written on the web about the benefits of using Social Media to engage more closely with customers. There are many benefits to doing this, but it also presents a number of challenges in how to direct the conversation and how to avoid negative perceptions like lack of control or message dilution. It’s interesting to start seeing people address these issues to and here are a couple of articles that might help in this regard….
I came across an interesting post the other day that puts together an action plan of how one should tackle a new social media engagement, specifically around a marketing engagement. Here are the steps it defines: Understand what social media is: First of all you need to learn about social media and the different channels that make it up. Remember that these change over time. Twitter wasn’t important a year ago and who know what will be next year. Understand…
Is your brand on Twitter yet? If not, you might want to grab is to stop squatters taking it over. Reading through a blog post on squatted brand username on Twitter it’s quite clear that there’s an increase in people taking up brand names without really being out there to represent the brand. Whether they’re being used to hold the brand owner at ransom; or whether they will try and sell products through affiliate links is anyone’s guess. The reality…
It’s interesting to watch Dell start to adopt Twitter as a promotion channel. It recently launched a campaign whereby people who were following them on Twitter were given an exclusive voucher offering them 30% off a laptop, with the promise of offering new vouchers every week. This was a follow on from a campaign that made them $1 million before Christmas. Granted, $1 million may not be a huge impact on Dell’s revenues but it’s a huge number by any…