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Month: May 2008

One week to my finals

One week to my finals

Well, we’re down to the final week before my final two exams. I’ve been doing this MBA over the last 4 years and have decided to finish off my last two exams in one go, just to get them out of the way. With any luck, that means I’ll be graduating later on this year. Yippee! Anyway, my last 2 exams are Negotiation and Influence, both by Gavin Kennedy. Here’s a quick profile: Professor Gavin Kennedy was Professor of Defence…

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A time for new business models

A time for new business models

Interesting post today on Techcrunch about the current debate around copyright law and Viacom’s $1 billion lawsuit against YouTube. I’m not going to enter into the merits of whether Arlington is right or wrong, but instead focus on that last paragraph of the post: …it’s time for copyright holders to rethink their business models. The winners won’t be the companies that win or lose billion dollar lawsuits. It’ll be the companies that throw out everything that’s come before, and build…

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Tesco: how to cheat your loyal customers

Tesco: how to cheat your loyal customers

Tesco are one of those organisations here in the UK that have a sophisticated customer loyalty scheme in place. Their range of services covers their core segment (supermarket shopping) but also extends to energy supply, car rentals, hotels and an extensive selection of products and services that their consumers use. And their loyalty scheme is geared to keep customers coming back from mere, with a rich set of rewards ranging from Airmiles, cruises, days out and other goodies. Both my…

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How to lose a customer: don’t listen to them!

How to lose a customer: don’t listen to them!

I’m having a pretty frustrating time at the moment, with a service I used to be happy enough with in the past. Most of my websites are hosted with a hosting provider called ServerGrid. We’ve had a pretty good relationship over the last few years, no outages that stuck in my mind, no major complaints, I was pretty happy to recommend them to anyone who asked me for a hosting recommendation on a Windows service. All this changed a few…

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Hello World

Hello World

Welcome to MBA-Geek. I’m getting ready to get this blog up and going, commenting on the technology industry with a business hat on! I’ve got my final MBA exams in a couple of weeks time, so probably won’t be posting much before than, but I need to decide on a theme for the blog and add some more bits and pieces to it. I’m looking forward to seeing you around, and in the meantime, wish me luck in my exams!