There’s a lot of noise in the media at the moment about Chinese hackers making their way into western computer systems, particularly into systems of large commercial organisations like Google and Cardinal Health Inc. The reality is that as soon as you connect your network to the outside world you are exposing yourself to this risk and you need to find ways to control and mitigate these actions. The question that’s always worth asking is if you can get away…
I was just reading an article on BBC business about how retail sales are showing a 1.8% drop between December and January. It’s a worrying sign because it could be an indication that the economy is headed for another contraction just after having supposedly come out of a recession. The thing about retail sales is that I’m not 100% sure how they capture online shopping, if they do so at all. The thing about recession is that people start looking…
An interesting article in This Is Money talks about that’s happening in the UK and how the increase in government spending is digging a black hole that’s going to be really hard to get out of. It’s almost like people responsible for spending should be looking at weight loss products for their budget. Government income in the UK is down, but spending is up, a situation that is just unsustainable. It’s an interesting article and worth reading, if you’re interesting…
There’s a lot that has been written on the web about the benefits of using Social Media to engage more closely with customers. There are many benefits to doing this, but it also presents a number of challenges in how to direct the conversation and how to avoid negative perceptions like lack of control or message dilution. It’s interesting to start seeing people address these issues to and here are a couple of articles that might help in this regard….
This is a Sponsored Post written by me on behalf of eSmart Tax. All opinions are 100% mine. Here’s an interesting promotion that’s being run by an American Tax filing company called E-smart tax. They have a product that lets people file their tax returns online walking you through all the steps that are needed, collecting your information and preparing all the forms you need to submit. They have a number of different offerings ranging from Basic service which is…
Image via Wikipedia It’s with great pleasure that I can announce that we’ve managed to resolve both our claims for compensation with RyanAir and FlyBe. It does show that most companies do have procedures for dealing with the problems that arise from time to time. I do intend to follow up all this with a thank you letter. I think it always makes good sense to give feedback on this sort of event, because this does encourage this sort of…