photo credit: kevinzim Well, it’s been 2 weeks since I sent my complaint to the airlines, one to RyanAir and one to FlyBe; and I still haven’t had a reply or even an acknowledgement for my letter. So tomorrow I’ll be posting another copy of the letters to see if I can get the ball rolling. I don’t know if I’ll be getting a positive response, I was expecting some sort of acknowledgement. It’s not like I’m sending spam about…
Image via Wikipedia Well, it’s only been a few hours since Britain has raised the threat level to “Severe”. But what does this mean to the business world. Well, the biggest issue is that people tend to be a bit more conservative when they perceive risk. This could have a negative effect on the market, which can have knock-on effects to the whole economy. I tend to believe though that these things are more pronounced when they are announced. People…
Image by Ingy The Wingy via Flickr My wife had a negative experience with Tesco a couple of days ago, where they cancelled her shopping delivery without any prior warning. It was interested to watch Tesco’s response, which was initially going to make a negative experience even worse. When she phone to enquire about the order she was fobbed off and she wrote an extremely annoyed letter of complaint. It took them 3 days to respond, which did nothing to…
Image via Wikipedia How good are you at selling yourself? Your products? Your accomplishments? Well, if you’re not all that hot, it’s best to start working on it. This was the message I read when digesting a recent article on Business Week called Lessons from Google’s Underwhelming Nexus One Show which analyses the recent announcement on the Google Nexus One phone and in particular compares it to the iPhone announcement 3 years ago. Delivering your message is one of the…
$41 million dollars a week. Now that’s a whopping amount of money by any stretch of the imagination. I was thinking about the movie industry in relation to pirated movies a couple of days ago and the thoughts I was having is around the remuneration that all the people invovled in the creation of media are due. Sure, it takes a substantial amount of effort to produce a movie like this, but once the costs are covered, who reaps the…
We’ve all seen the disastrous consequences of the earthquake in Haiti and it’s nice seeing the response of individuals and communities doing their part and contributing donations and funds to the victims. The corporate world has also been chipping in and we’ve seen donations by Coca Cola and Bank of America of $1 million apiece. Donations by UPS, Walmart and other organisations are also contributing to this pile. Of course, it’s easy for the corporate world to appreciate the hardship…