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Tag: customer experiences

RyanAir vs FlyBe

RyanAir vs FlyBe

Image via Wikipedia So, we had an interesting experience on our recent holiday to Malta, having cancelled flights with both FlyBe and RyanAir. Anyway, we had to make alternative travel arrangements in both cases, and I’ve just written to them expecting reimbursement for our cancellation, as per EU Regulations. It will be interesting to see what responses I get from each one and what process they will try and implements. It was quite a harrowing experience, having to change airports…

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What I would do to improve EuroDisney

What I would do to improve EuroDisney

Image via Wikipedia Wherever I go, I always try to think what I could do to improve a business. I’ve been doing it for years and now that it comes naturally to me, I even do it while I’m on holiday. So, as I’m holidaying in DisneyLand Paris at the moment, I couldn’t but think up something I would do to improve the place. And here it is. What is Disney’s most powerful advertising medium? TV? Print Ads? Movies? All…

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An opportunity missed

An opportunity missed

Image via Wikipedia I had an interesting experience with a local company recently. I bought some tickets online from the Steam Packet website, our local ferry company. Anyway, we’re off to Butlins, so booked a ticket to go over with the car, two adults and a child. Anyway; it turns out that after I booked the tickets I found out that Arthur is still classed as an infant not a child and I needn’t have bought a ticket for him….

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