A technologist’s foray into the business world
Manu Script
Creative Commons License photo credit: kevinzim

Well, it’s been 2 weeks since I sent my complaint to the airlines, one to RyanAir and one to FlyBe; and I still haven’t had a reply or even an acknowledgement for my letter. So tomorrow I’ll be posting another copy of the letters to see if I can get the ball rolling. I don’t know if I’ll be getting a positive response, I was expecting some sort of acknowledgement. It’s not like I’m sending spam about the best acne remedy around; I probably wouldn’t expect a response from that.

As a customer, it’s quite annoying to be ignored by a company I have given my money to. I’m quite keen to try and get to the bottom of this.

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About Me

Owen has a background grounded in application development and technology consultancy but today focuses on helping organisations make best use of technology, processes and people to provide maximum satisfaction to clients, employees and other stakeholders.